Effective Date: July 28, 2025

At BasaBasa Learning Centre, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you share with us through our website and services.

1. Who We Are

We are BasaBasa Learning Centre, an educational platform offering personalized Indonesian language and culture classes for non-Indonesian speakers, taught by professional native teachers.

2. Information We Collect

When you use our website or sign up for our classes, we may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number (if provided)

• Country and time zone

• Language learning goals

b. Technical Information

• IP address

• Device type

• Pages visited

• Date and time of access

c. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and understand how you use our website.

3. How We Use Your Information

We use your data to:

• Provide and manage your Indonesian classes

• Customize your learning experience

• Respond to your inquiries or feedback

• Send updates, newsletters, or promotions (only if you opt in)

• Analyze website performance and user behavior

• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information.

We may share your data with:

• Our teaching team (to personalize your lessons)

• Third-party service providers (e.g., for email communication, payment processing, or scheduling)

• Legal authorities if required by law

All third parties we work with are carefully selected and bound by data privacy agreements.

5. How We Protect Your Data

We use industry-standard security measures such as:

• SSL encryption

• Secure servers

• Limited access to personal information

• Regular security audits and updates

While no method is 100% secure, we work hard to keep your information safe.

6. Your Rights

You have the right to:

• Access the data we hold about you

• Request correction or deletion

• Withdraw consent at any time

• Opt-out of marketing emails

To make any requests, please contact us at halo@basabasa.com.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., YouTube, Instagram, payment processors). We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Children’s Privacy

Our services are not directed at children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us and we’ll remove it.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in our services or legal obligations. We’ll post updates on this page and revise the “Effective Date” at the top.

10. Contact Us

Have questions? We’re happy to help!
📧 Email: halo@basabasa.id
🌐 Website: www.basabasa.id